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Frequently Asked Questions

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Here are some Frequently Asked Questions.  If you don't find your question answered, please feel free to contact us.  Use the form at the bottom of the page.

1.  Are your products organic?

  •  Our Organic Elements and Organic Spices are Certified Organic     

2.  Are your products Kosher?

  • Any Kosher products will be identified as such.

3.  What is your return policy?

  • Unopened items with purchase order information may be returned within 30 days for a full refund less shipping costs.  Items that were received damaged may be returned for replacement, or a full refund, including shipping costs,  Items must re returned to the distributer.  You must call or contact us first to get authorization.

4.  Is my personal information safe?

  •  We never give away or sell your personal information.  We take steps to make sure our site is secure.

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Please visit our sister sites:  www.tovahcaviar.com where you'll find gourmet food and caviar to "Make Every Day Special" and www.teafolks.com where you'll find "Gourmet Teas & Accessories For Every Day"
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